Question 1

Where is Hotel Kalchem located?

Accepted Answer

Hotel Kalchem is located in Brzozie (the Brodnica lake district), near nature reserves including the Brodnica Landscape Park, and close to the Drwęca River.

Question 2

How many rooms and beds does the hotel offer?

Accepted Answer

The hotel has around 20 comfortable rooms plus additional economy rooms — in total accommodating 50–70 guests (depending on the source of information variants of 50 or 70 places are available).

Question 3

What amenities are available on the property?

Accepted Answer

On the premises you can find: an indoor pool with a jacuzzi and children's paddling pool, dry and steam saunas, a 12‑person jacuzzi area, a salt grotto, a spa (with massages, manicure and pedicure), a restaurant with an orangery and a fireplace room, a banquet hall, a conference room, a children's playroom and free parking.

Question 4

How can I book a room?

Accepted Answer

We accept reservations by phone at +48 56 49 352 51 (56 49 352 51). You can also use the contact form on the hotel's website.

Question 5

When can I check in and what is the check-out time?

Accepted Answer

The standard hotel day runs from 14:00 (check-in) to 12:00 (check-out).

Question 6

Is an identity document required at check-in?

Accepted Answer

Yes — check-in requires presenting an identity card or passport.

Question 7

What are the payment and cancellation policies?

Accepted Answer

Payment for the stay is collected in advance on the day of arrival. In case of cancellation during the stay, the fee for that day is non-refundable. If a guest does not show up by 18:00 on the day of the reservation, the hotel may charge one night's fee and charge the credit card.

Question 8

What room types are available at the hotel?

Accepted Answer

We offer: single–double rooms (two single beds), double rooms (large double bed), triple rooms in variants (3 single beds or 1 single bed + 1 double) and a honeymoon suite. For each room type there are Standard / Premium offers and packages with pool access and breakfast.

Question 9

What amenities are included in the room?

Accepted Answer

Each room has a bathroom with full sanitary facilities, an LCD TV with satellite channels, Wi‑Fi and a telephone. Some rooms have air conditioning (details in the specific room description).

Question 10

What are the rules for children and extra beds?

Accepted Answer

Children up to 4 years old usually stay free. Children aged 4–10 are charged for an extra bed. Children over 10 are charged at the regular rate. Exact terms and prices are confirmed at booking.

Question 11

Does the hotel accept pets?

Accepted Answer

No — the hotel regulations prohibit bringing pets onto the hotel premises.

Question 12

What are the restaurant opening hours?

Accepted Answer

Kalchem Restaurant is open daily from 11:00–21:30.

Question 13

What type of cuisine does the restaurant serve?

Accepted Answer

The restaurant serves regional and Polish cuisine with local accents (including game dishes — venison dumplings, dishes with porcini and chanterelles). KETO, vegetarian and pescovegetarian menus are also available, as well as a children's menu.

Question 14

Does the hotel offer room service and are there additional fees?

Accepted Answer

Yes — a service charge of 10,00 zł is added to each room service order.

Question 15

Are there children's dishes on the menu and takeaway options?

Accepted Answer

Yes — the restaurant has a special menu for the little ones (e.g. broth, nuggets, pancake, spaghetti) and take-away options (small/large containers, pizza box, paper bag).

Question 16

What are example prices for dishes (approx.)?

Accepted Answer

Sample prices: żurek 22–25 zł, venison dumplings 45 zł, pike-perch 38–40 zł, salads 38–42 zł, small pizza 25–36 zł / large 30–40 zł. The full menu and current prices are available at the restaurant.

Question 17

What is the capacity of the banquet halls?

Accepted Answer

Depending on the configuration: a hall for 130 people; after combining with a second hall up to 160 people; materials also mention an alternative up to 180 people — details arranged individually.

Question 18

Does the hotel offer a suite for the newlyweds?

Accepted Answer

Yes — the honeymoon suite is available as a complement to the wedding offer. The suite is equipped with a jacuzzi, air conditioning, LED TV and Wi‑Fi.

Question 19

What additional services are available when organizing a wedding?

Accepted Answer

We offer comprehensive organizational support: waiter service, a rich menu prepared by experienced chefs, additional options (roasting a pig, a countryside table, cakes), advice in choosing a music band and photographer, as well as accommodation for guests and access to the wellness area.

Question 20

Who should be contacted to book the wedding hall?

Accepted Answer

For weddings please contact Marzena Markowska at mobile +48 668 186 412.

Question 21

What are the pool opening hours?

Accepted Answer

The pool is open daily from 9:00 to 21:00.

Question 22

What attractions and zones does the wellness area offer?

Accepted Answer

The wellness area includes an indoor pool with a jacuzzi, a 12‑person jacuzzi area, saunas (dry and steam), a salt grotto, a children's paddling pool, indoor and outdoor jacuzzi tubs and aqua aerobics classes. The installation of a children's pool slide is also planned.

Question 23

What treatments does the SPA offer and what are sample prices?

Accepted Answer

The SPA offers manicure (e.g. hybrid 100 zł, gel 120–150 zł), pedicure (100–160 zł), partial massages (back massages 120 zł, foot massage 100 zł, neck massage 100 zł), scrubs (approx. 100 zł) and massages for children and teenagers (approx. 100–120 zł).

Question 24

Are the pool and salt grotto part of a project funded by KPO/NextGenerationEU?

Accepted Answer

Yes — the facility is implementing a project co-financed by NextGenerationEU aimed, among other things, at opening the salt grotto, creating a jacuzzi area, upgrading the facility and installing a pool slide. Implementation schedule: październik 2024 – grudzień 2025.

Question 25

What meeting organization options does the hotel offer?

Accepted Answer

The hotel has a conference room for 50 people with possible layouts: classroom, conference, theater or other non-standard setups. The room is equipped with professional multimedia and air conditioning.

Question 26

Does the hotel provide catering and accommodation for conference participants?

Accepted Answer

Yes — the hotel offers catering service during breaks and lunches from the Kalchem restaurant. It is possible to accommodate participants in hotel rooms and use the recreational area (pool, saunas).

Question 27

Where is the hotel located and is it convenient for companies to get to?

Accepted Answer

The hotel is located about 3 km from the DK15 route (the Toruń–Olsztyn corridor), which connects Brodnica and Nowe Miasto Lubawskie. The location offers a quiet, peaceful area suitable for meetings requiring discretion.

Question 28

What rules apply regarding quiet hours and visits?

Accepted Answer

The hotel enforces quiet hours from 22:00–7:00. Unregistered visitors may stay in a room from 7:00 to 22:00 (in accordance with the regulations).

Question 29

What are the smoking rules and penalties for breaking the ban?

Accepted Answer

Smoking in rooms, corridors and the lobby is prohibited. Violation of the ban carries a penalty of 300 zł.

Question 30

What should I do in case of damage to equipment or losing the room card?

Accepted Answer

A guest should immediately report any damage to reception. A fee of 150 zł is charged for losing the chip card to the hotel lock. The guest is financially responsible for damage caused by their fault.

Question 31

Does the hotel store found items?

Accepted Answer

Yes — items left in the room will be sent to the provided address or stored for 3 months. After this period the items may be transferred to the hotel.

Question 32

How can I contact the hotel about reservations or questions?

Accepted Answer

For room reservations please call: +48 56 49 352 51. For wedding hall inquiries contact: Marzena Markowska, mobile +48 668 186 412. A contact form is also available on the hotel's website.

Question 33

Does the hotel have parking?

Accepted Answer

Yes — the hotel offers free parking on the premises.

Question 34

Where can I find more information and current offers?

Accepted Answer

Detailed information about the hotel, banquet hall, restaurant, spa and pool can be found on the main website: https://hotel.kalchem.com.pl and on subpages (Restauracja, Spa, Basen, Sala bankietowa, Dla firm, Kontakt).

Question 35

What tourist attractions are near the hotel?

Accepted Answer

Nearby is the Brodnica Landscape Park and numerous nature reserves. The Drwęca River is popular for kayaking trips (international routes). The area is also suitable for excursions and photo sessions.

Question 36

Does the hotel offer attractions for families with children?

Accepted Answer

Yes — the hotel offers a children's playroom, a garden playground, a paddling pool in the pool area and plans to expand attractions (a pool slide). The restaurant also has children's menus.

Question 37

Are sporting or recreational activities possible in the area?

Accepted Answer

Yes — the area is suitable for walks, kayaking trips on the Drwęca and water activities. On the premises there are aqua aerobics classes and a wellness area.

Hotel Kalchem

Featured Offers

Conferences and corporate training – room for 50 people

SPA Kalchem – massages, manicure and pedicure

Indoor pool with jacuzzi, saunas and a salt grotto

Weddings and receptions in the Hotel Kalchem banquet hall

Restauracja Kalchem – regional cuisine, fireplace room and orangery

Frequently Asked Questions