Question 1

Where is Rezydencja Ambre located?

Accepted Answer

Address: ul. Brzozowa 20, 84-360 Łeba. The hotel is located close to the beach and near the town center, making it easy to reach restaurants, cafés and city attractions.

Question 2

How can I contact the reception?

Accepted Answer

Reception: recepcja@rezydencjaambre.pl. Phone: +48 794 68 68 68. Additional number: 608 271 962. Website and reservations: https://rezydencjaambre.pl/.

Question 3

How far is it to the beach and the nearest attractions?

Accepted Answer

The beach in Łeba is about 700 m from the property. Nearby are PKP Łeba, the Butterfly Museum, and walking and cycling routes (Słowiński National Park, Mierzeja Sarbska).

Question 4

How and when can I check in and check out?

Accepted Answer

Check-in is from 16:00–21:00. Check-out is from 08:00–11:00. Please inform the reception of late arrival.

Question 5

What are the cancellation and prepayment rules?

Accepted Answer

Prepayment and cancellation policies vary depending on the chosen offer and room type. When booking, check the detailed conditions in the offer description or in the Booking Regulations: http://rezydencjaambre.pl/regulamin-rezerwacji/.

Question 6

What payment methods are accepted?

Accepted Answer

Cash and payment cards are accepted on site, as well as BLIK payments. Payment terms (e.g. card prepayment for online reservations) may vary depending on the booking channel — check the details when making the reservation.

Question 7

How can I make a reservation?

Accepted Answer

To check availability and price, go to http://www.rezydencjaambre.pl/rezerwacja or contact the reception by e-mail or phone.

Question 8

What types of rooms and apartments are available?

Accepted Answer

Available are, among others, two-level apartments: Apartment Maisonette Comfort (up to 41 m², up to 4 people), Apartment Maisonette Comfort Plus (up to 44 m², up to 5 people) and Apartment Maisonette Lux (up to 66 m², up to 6 people), as well as Comfort rooms (19 m²), Superior, Suite and Premium Suite. Some rooms and apartments have a balcony or terrace.

Question 9

What is the standard room equipment?

Accepted Answer

Rooms are equipped, among others, with a flat-screen TV, fridge/minibar, air conditioning (if indicated in the description), a private bathroom with shower and hairdryer, bed linen, towels and a safe. Selected rooms have a balcony or terrace.

Question 10

Is Wi‑Fi available in the rooms and are there family rooms?

Accepted Answer

Yes, the property offers free Wi‑Fi throughout the premises. Family rooms and apartments adapted for groups are also available.

Question 11

What SPA treatments and amenities are available?

Accepted Answer

The hotel offers a SPA area with an indoor pool, jacuzzi/bathtub with hydromassage, sauna, steam bath, massages, rehabilitation therapies and a fitness center. Details of treatments and the price list can be found in the SPA Zone section on the website.

Question 12

Are rehabilitation stays and health stays organized?

Accepted Answer

Yes, Rezydencja Ambre runs rehabilitation stays (including PFRON stays) and health stays with rehabilitation programs and medical diagnostics. More information: https://rezydencjaambre.pl/index.php/turnusy-rehabilitacyjne/ i https://rezydencjaambre.pl/index.php/pobyty-zdrowotne/.

Question 13

Is use of the pool and SPA area included in the price?

Accepted Answer

Access to SPA amenities (pool, sauna, etc.) may be included in selected packages or offered for an additional fee. Check your reservation description or ask reception at check-in.

Question 14

What exactly does the room price include: pool, jacuzzi, sauna, gym? Are there time limits or hours?

Accepted Answer

The room rate includes unlimited access to the wellness area with pool, jacuzzi and saunas, as well as to the fitness room. There are no time limits.

Question 15

What are the opening hours of the pool, SPA area and sauna?

Accepted Answer

The pool and jacuzzi are open daily from 11:00 to 21:00. Saunas are available from 16:30 to 21:00. The fitness room is open from 08:00 to 21:00.

Question 16

Can people who are not hotel guests use the treatments?

Accepted Answer

Yes, we warmly invite non-guests to take advantage of Rezydencja Ambre's treatment offer. To schedule treatments please contact the reception.

Question 17

Does the hotel serve breakfasts and in what form?

Accepted Answer

Breakfast is served on site as a buffet. The hotel's restaurant and bar also offer dishes and drinks during the day.

Question 18

Is there a café and a bar in the hotel?

Accepted Answer

Yes, on the property there is a café as well as a snack bar and a lift bar (hotel bar), where you can order drinks and snacks.

Question 19

Are special diets (e.g. gluten-free) possible at breakfast?

Accepted Answer

The hotel tries to accommodate guests' needs; however availability of special dishes may be limited. Please contact reception in advance to arrange details.

Question 20

Are children welcome and what are the rules regarding their stay?

Accepted Answer

Children of all ages are welcome. Children aged 9 and over are counted as adults. A baby cot is available on request for children 0–3 years. The cost of a travel cot is 10 zł per night. Extra beds may be available for children aged 4–8 and above 9 years, for an additional fee — check details when choosing a room.

Question 21

Do you accept pets?

Accepted Answer

Yes, pets are accepted. The cost for a pet stay is 80 zł/doba. Please contact reception before arrival to confirm conditions.

Question 22

Is the property adapted for people with disabilities?

Accepted Answer

The property has facilities for disabled guests, such as a toilet with grab rails and wheelchair access. If needed, contact reception to get details and confirm availability of a suitable room.

Question 23

Up to what age is a child sleeping with parents not charged?

Accepted Answer

Children up to 3 years old sleeping with their parents are not charged for the stay.

Question 24

Are rollaway beds available at the property?

Accepted Answer

The property does not provide rollaway beds, but many rooms have fold-out sofas and couches. Please contact reception; the staff will recommend an appropriate room category for the required number of guests.

Question 25

Are travel cots and highchairs available?

Accepted Answer

The property provides travel cots at a price of 10 zł za dobę(w przypadku dostępności). Highchairs are also available.

Question 26

Which rooms are best suited for a 2+2 family?

Accepted Answer

For a 2+2 family we recommend two-level apartments, as well as the Suite and Premium Suite.

Question 27

What facilities are available on the premises?

Accepted Answer

The hotel offers, among others, free Wi‑Fi, private parking, bike rental, a fitness center, an outdoor children's playground, an indoor play area - Kids Club, billiards, luggage storage, a terrace and a garden. There is also an electric vehicle charging station on site.

Question 28

Can bikes be rented and where are the cycling routes?

Accepted Answer

Yes, the hotel offers bike rental. There are numerous cycling routes in the area, including scenic routes around Łeba and the Słowiński National Park.

Question 29

Does the hotel organize sports activities or classes (e.g. yoga)?

Accepted Answer

In season the hotel organizes Pilates classes, aqua-aerobics, and morning workouts in the fitness room. Outside the season, please contact reception for information about the current schedule of additional activities.

Question 30

What are the quiet hours and rules regarding parties?

Accepted Answer

Quiet hours apply from 22:00–06:00. Organizing parties and receptions (e.g. loud private parties) is prohibited. The property also prohibits stag/hen (bachelor/bachelorette) parties.

Question 31

Is the property completely non-smoking?

Accepted Answer

Yes, the property has a total no-smoking policy.

Question 32

What security measures are used at the property?

Accepted Answer

The property has surveillance around and in public areas, smoke detectors, fire extinguishers and an alarm system. Access to the property may be via key card.

Question 33

What are the hotel day hours - check-in and check-out times?

Accepted Answer

The hotel day starts at 16:00 and ends at 11:00 on the day of departure.

Question 34

Is the reception open 24 hours? How is late arrival handled?

Accepted Answer

Our reception is open from 8:00 to 21:00. Late check-in is possible after prior contact with reception; we will prepare an envelope with the keys and the registration card to be collected at the reception desk.

Question 35

What are the serving hours for breakfasts and dinners? Is it a buffet or served dishes?

Accepted Answer

Breakfasts and dinner are buffet-style. Breakfast is served from 8:00 to 10:30, and dinner from 17:30 to 19:00

Question 36

Can a dinner be added to a bed-and-breakfast reservation and how much does it cost?

Accepted Answer

You can purchase a dinner; the price per adult is 70 zł, and for a child up to 9 years - 35 zł.

Question 37

Is there an elevator at the property? Can ironing equipment or other gear be borrowed?

Accepted Answer

Yes, the property has an elevator. We provide guests free of charge with ironing boards and irons, as well as windbreaks, sun loungers and Nordic walking poles.

Question 38

Does the hotel have parking and is it paid?

Accepted Answer

There is private parking on the premises. The cost is 30 zł za dobę.

Question 39

How to get from Gdańsk airport?

Accepted Answer

Gdańsk-Rębiechowo Airport is about 90 km from Łeba. You can get there by car, taxi or public transport (regional connections). If needed, reception can help with transfer information.

Question 40

Is there a charging station available for electric cars?

Accepted Answer

Yes, the property reports the availability of an electric vehicle charging station on the hotel grounds. Guests can use the self-service Elocity charger.

Question 41

Do people with a disabled parking card pay for parking?

Accepted Answer

Persons with a disabled parking card do not pay for parking.

Question 42

How far is it to the railway station and what is the best way to get there without a car?

Accepted Answer

The distance from the railway station (PKP) is 1,7 kilometres. Travel time by car is about 7 minutes, on foot - 25 minutes.

Question 43

What data is collected by the site and how to manage consent to cookies?

Accepted Answer

The site uses technologies (e.g. cookies) to store and access information on the device. You can manage consent by selecting categories: functional, preferences, statistics and marketing. Link to manage consent: https://rezydencjaambre.pl/polityka-plikow-cookies-eu/#cmplz-manage-consent-container.

Question 44

Where can I find the privacy policy and the cookies policy?

Accepted Answer

Cookies policy: https://rezydencjaambre.pl/polityka-plikow-cookies-eu/. Privacy policy: https://rezydencjaambre.pl/polityka-prywatnosci/.

Question 45

What action options are available when managing consent?

Accepted Answer

Available actions are: Accept, Deny, View preferences and Save preferences. You can also manage services and providers on the cookies policy page.

Question 46

What is worth doing in Łeba and the surrounding area?

Accepted Answer

We recommend seaside walks, visiting Słowiński National Park, the Mierzeja Sarbska reserve, cycling routes, visiting the Butterfly Museum, and relaxing on the beach. On the hotel's website you can also find articles with ideas for sightseeing and activities.

Question 47

Does the hotel organize trips or recommend guides?

Accepted Answer

Reception can provide information about local attractions and recommend routes or guides. It's worth asking at check-in about current offers and tours.

Question 48

Are there cycling routes nearby and where to rent bikes?

Accepted Answer

There are many cycling routes in the area, and the hotel offers on-site bike rental. It's a convenient way to explore the surroundings and coastal areas.

Question 49

What special offers does the hotel organize?

Accepted Answer

The hotel publishes special offers, including May holiday stays, trainings, special events and rehabilitation and health packages. Details are available on the website: https://rezydencjaambre.pl/index.php/oferta-specjalna/.

Question 50

Does the hotel organize corporate events and banquets?

Accepted Answer

The property has banquet/conference facilities and organizes corporate events. At the same time, the organization of loud private parties (e.g. bachelorette/bachelor parties) is prohibited.

Question 51

How to sign up for the newsletter to receive special offers?

Accepted Answer

On the hotel's website there is a Newsletter section where you can sign up to receive information about promotions and special offers.

Rezydencja AMBRE

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